Our quality policy (Quality First) is a testament to our commitment to satisfying customer requirements by providing top-notch products. That is how we ensure sustained growth and success in the market.

The management team has set the following objectives to ensure that quality is never compromised,

  • To listen to and understand the needs of our customers.
  • Take the required steps to maximize customer satisfaction.
  • To operate and maintain a QA system that complies with the standard requirements.
  • To promote a culture of “Continual Improvement” in order to minimize unplanned costs to the company.
  • To use modern machines and environment-friendly chemicals in production.
  • To create a safe work environment.
  • To provide our employees with the training, skills, and knowledge to meet the needs of quality practices.
Quality System of Shatarupa Group
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